Paintastica Cancellation & Refund Policy

At Paintastica, we are committed to maintaining transparency and fairness in all our educational initiatives, workshops, and services. This Cancellation & Refund Policy explains the conditions under which cancellations and refunds may be requested and processed.

1. Acceptance of Policy

By enrolling in any Paintastica course, workshop (online or offline), or service, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy. Continued participation in Paintastica activities constitutes acceptance of the terms outlined herein.

2. Educational Initiatives and Workshops

Users engaging in educational initiatives and workshops offered by Paintastica acknowledge that these activities may have their own specific terms and conditions. It is the user’s responsibility to review and comply with any additional terms communicated at the time of enrollment or registration.

3. Cancellation by Users

Once enrolled in a course or workshop, cancellations are generally not permitted. Paintastica reserves seats, materials, and instructor time in advance; therefore, user-initiated cancellations after confirmation are not eligible for a refund.

4. Refund Eligibility

Refunds may be considered only in exceptional circumstances such as cancellation of a workshop by Paintastica, technical issues originating from Paintastica that prevent access to paid content, or confirmed duplicate payments. All refund requests are evaluated on a case-by-case basis.

5. Non-Refundable Situations

Refunds will not be provided for non-attendance, partial attendance, personal scheduling conflicts, change of interest, dissatisfaction based on personal expectations, or failure to complete a course or workshop.

6. Cancellation or Rescheduling by Paintastica

Paintastica reserves the right to cancel or reschedule workshops or classes due to unavoidable circumstances such as instructor unavailability, low enrollment, or technical issues. In such cases, users may be offered an alternative schedule or a refund at Paintastica’s discretion.

7. Refund Processing

Approved refunds will be processed using the original payment method or another mutually agreed method. Refund processing may take up to 7–14 business days, and applicable administrative or transaction charges may be deducted where necessary.

8. Communication and Support

All cancellation or refund-related requests must be submitted through official Paintastica communication channels. Users are encouraged to provide complete enrollment details to ensure timely resolution.

📧 Email: support@paintastica.com
🌐 Website: https://paintastica.com/contact-us