Paintastica

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Paintastica Shipping & Delivery Information

At Paintastica, we ensure that all physical products and materials are delivered in a timely and secure manner. This Shipping & Delivery Information outlines how orders are processed, shipped, and delivered.

1. Shipping Coverage

Paintastica currently offers shipping services within India. Delivery availability may vary depending on the customer’s location. Any updates regarding international shipping will be communicated through our platform.

2. Order Processing

All orders are processed after confirmation. Order processing typically takes 3–5 business days. For handmade or customized products, additional preparation time may be required, and customers will be informed accordingly.

3. Delivery Timeline

Once dispatched, orders are usually delivered within 5–10 business days, depending on the delivery address and courier service. Delivery timelines may vary due to factors beyond our control, including weather conditions, holidays, or logistical delays.

4. Shipping Charges

Shipping charges, if applicable, are communicated at the time of order confirmation. Any additional costs for special packaging or expedited delivery will be clearly informed before dispatch.

5. Delivery Method

Paintastica partners with reliable third-party courier services to ensure safe delivery of orders. Tracking details may be shared with customers once the order is dispatched, subject to courier service availability.

6. Address Accuracy

Customers are responsible for providing complete and accurate delivery information. Paintastica is not responsible for delays, failed deliveries, or additional charges arising due to incorrect or incomplete address details.

7. Damaged, Missing, or Incorrect Items

If an order is received in a damaged condition or if any item is missing or incorrect, customers must notify Paintastica within 48 hours of delivery along with relevant order details and images. Appropriate resolution will be provided after verification.

8. Digital Products and Online Services

No physical shipping is involved for online courses, digital content, or virtual workshops. Access details for such services are shared via email or through the user account after confirmation.

9. Contact Information

For any questions or concerns related to shipping and delivery, please contact us through the official channels below:

📧 Email: support@paintastica.com
🌐 Website: https://paintastica.com/contact-us